This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from solosalonsupplies.ie (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

• Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
• Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we’re talking about both Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect to:

• Fulfill orders placed through the Site, including processing payment information, arranging shipping, and providing invoices and confirmations.
• Communicate with you regarding your orders.
• Screen orders for potential risk or fraud.
• Provide you with information or advertising relating to our products or services when permitted by your communication preferences.

We use the Device Information that we collect to help us:

• Screen for potential risk and fraud (especially your IP address).
• Improve and optimize our Site, including analytics about how customers browse and interact with the Site.
• Evaluate the success of marketing and advertising campaigns.

Sharing your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above.

We also use Google Analytics to help us understand how customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, respond to subpoenas or lawful requests, or protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.

For more information about targeted advertising and how it works, visit:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out via the Digital Advertising Alliance:
http://optout.aboutads.info/

Do Not Track

Our Site does not alter its data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights (EU/EEA Residents)

If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. To exercise these rights, contact us below.

We process your information to fulfill contracts (e.g., when you place an order), or to pursue our legitimate business interests.
Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we retain your Order Information unless and until you request its deletion.

Changes

We may update this policy from time to time to reflect changes to our practices or for legal or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 18.

SMS Privacy Policy (New Section)

We value your privacy and are committed to protecting your personal information when you choose to receive SMS communications from us.

Information We Collect for SMS

When you opt in to receive SMS messages, we collect and store:

• Your mobile phone number
• Any SMS message activity (delivery, open status when supported, etc.)
• Your communication preferences

This SMS-related data is treated as Personal Information.

How We Use SMS Information

We use your SMS Information to:

• Send order updates, delivery notifications, account alerts, and customer service messages
• Send marketing and promotional SMS messages only if you have opted in
• Manage and maintain our SMS messaging system
• Prevent fraud and ensure account security

We do not sell, rent, or share your SMS information with third parties for their own marketing purposes.

Text Message Frequency

Message frequency varies based on your interaction with our site, orders, or marketing preferences.
Standard messaging and data rates may apply.

Your SMS Privacy Rights

You can opt out of SMS messages at any time by replying STOP.
To re-subscribe, text START.
For help, reply HELP.

SMS Terms and Conditions

By opting in to receive SMS messages from Solo Salon Supplies, you agree to the following terms.

Opt-In Requirements

By providing your mobile number during checkout, account creation, or via a marketing form, you consent to receive:

• Order updates
• Delivery notifications
• Customer service messages
• Marketing messages (only if you opt in)

Consent is not a condition of purchase.

Opt-Out Instructions

You can opt out of SMS marketing at any time:

• Text STOP to unsubscribe
• Text HELP for assistance

We may send a confirmation message after you unsubscribe.

Your Responsibilities

You must provide an accurate mobile number and update it if it changes.
You confirm you are the account holder or have permission to enroll the device.

Carriers

Mobile carriers are not liable for delayed or undelivered messages.

Costs

Standard message and data rates may apply.

Support

For help, you may:

• Reply HELP
• Email info@solosalonsupplies.ie

Contact Us

For questions about our privacy practices or to make a complaint, contact us:

Email: info@solosalonsupplies.ie
Mail:
JP Hair & Beauty Limited
[Re: Privacy Compliance Officer]
Solo Salon Supplies
UNIT 8 BROMLEY BUSINESS PARK
KILPEDDER
CO. WICKLOW
A63 T3K8